Anglia Ruskin University's prior experience with its gowning supplier was marked by disappointment as the supplier failed to meet the university's expectations on crucial fronts.
The unorganised gown hire delivery system created unnecessary stress and inconvenience for graduates, disrupting the flow of the graduation process.
Poor queue management in tight spaces added further challenges, impeding the smooth progression of the ceremony and diminishing the celebratory atmosphere. Compounding the issue, a high percentage of on-the-day bookings led to longer queues, causing frustration and logistical difficulties.
Recognising the need for a more efficient and seamless graduation experience, Anglia Ruskin University sought a new gowning supplier committed to organised gown delivery, effective queue management, and an improved booking system to enhance the overall satisfaction of graduates and their families during this significant milestone.