Shipping Policy


Shipping Address

We will deliver Products to the address you supply when ordering on the Web Site. We are not responsible for any delay in delivery caused by the unavailability of someone to take personal delivery of the Products. It is your responsibility to contact the post office or relevant courier company as applicable to arrange the collection or delivery of Products that could not be delivered because you were unavailable.

Shipping Charges

Standard UK Delivery (3-5 working days) is free. Next day delivery is available at an additional £6.00.

Items ordered past 2pm may not be dispatched on the same day.

 *Please note: Evess Groups delivery times may be affected by Royal Mail strike action*


Returns Policy


If you are not satisfied with any Product, please return it to us along with details of your Contract (date, product, your name) and we will, at our choice and subject to the Product being unused and in a resale-able condition, either exchange it or provide you with a refund.

You should return any such Products to:

Evess Group, King Building, Elms Industrial Estate, Unit 2 Caxton Road, Bedford MK41 0LF

You, as the customer, are responsible for the costs of returning the Products which must be recorded or registered. We will process returns as soon as they arrive. We reserve the right to charge an administration fee ranging from £5 per order if outside our 30 day cancellation period.


If the product has come from our Clearance collection, Evess will not accept returns of any product within this range.



Click & Collect

Click & Collect orders are available for collection from our FUSE premises.

If you would like to use this service, please select the option at checkout.

Your orders are available for collection Monday to Friday between 9am-5pm. 

Orders placed before 12pm are available to collect the next working day.

Collection Location: Evess, Unit 1, Fuse Business Park, Bedford, MK45 3RG