Shipping & Returns
We will deliver Products to the address you supply when ordering on the Web Site. We are not responsible for any delay in delivery caused by the unavailability of someone to take personal delivery of the Products. It is your responsibility to contact the post office or relevant courier company as applicable to arrange the collection or delivery of Products that could not be delivered because you were unavailable.
Standard UK Delivery (3-5 working days) is free. Next day delivery is available at an additional £6.00. Items ordered past 2pm may not be dispatched on the same day.
If you are not satisfied with any Product, please return it to us along with details of your Contract (date, product, your name) and we will, at our choice and subject to the Product being unused and in a resale-able condition, either exchange it or provide you with a refund. You should return any such Products to Graduation Attire, 119 Wendover Drive, Bedford, MK41 9SS. You are responsible for the costs of returning the Products which must be recorded or registered. We will process returns as soon as they arrive. We reserve the right to charge an administration fee of £5 administration per order if outside our 30 day cancellation period.